Privacy and Policy

Our Privacy and Cookie Notice below sets out in detail how we process your personal data, and we encourage you to read it in full.

We collect and process your personal data for two main reasons:

1. To provide you with services and

2. To comply with legal and regulatory obligations.

For instance, if you wish to enjoy the games and services provided on SG8, you will need to set up an account with us. This means that we will require your personal data such as your name, username, contact details, date of birth, etc. in order to create your account. We will also need to ensure that you are of legal playing age, henceforth we will process your personal data for identification and age verification checks as well.

We wish to offer you the best playing experience possible, at the same time ensuring that you are gaming responsibly.

We are committed to protecting your privacy and personal data. This Privacy and Cookie Notice (the Notice) will inform you as to how we handle your personal data when you visit our website as well as to inform you on your privacy rights and how the law protects you. We reserve the right to modify this Notice as and when required, without consent. Any changes to our Notice will become effective upon posting of the revised Notice on the Website and we will notify you of any material changes to this Notice. We recommend that you review this Notice from time-to-time.

This Notice should be read together with our general “Terms and Conditions”.

It is crucial that the personal data you disclose is accurate and up-to-date. Please keep us informed and update your personal data if there are any changes during your relationship with us.

1. Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.

2. Contact Data includes billing address, email address and telephone number as well as any other information provided at the time of registering to use our Website, subscribing to any of our services (including promotions about products), posting material or requesting further services.

3. Correspondence Data includes information you provide when entering a promotion or competition, making a Customer Support enquiry or complaint or when you report a problem with our Website, any other records of correspondence if you contact us about any matter. Your telephone conversations may be recorded both to assist us in training and in quality management, and to allow for the speedy resolution of queries.

4. Financial Data includes bank account information and information relating to your financial position.

5. Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

6. Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

7. Profile Data includes your username and password and wagering completed by you.

8. Usage Data includes information about how you use our website.

9. Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences, as can be found in the My Account section.

10. We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.

11. We may also collect certain special categories of personal data about you (such as details about your health) and information about criminal convictions and offenses. This information is not collected by us in the ordinary course of business but only in exceptional circumstances and shall only be processed to comply with legal or regulatory obligations and responsibilities or where you have provided this information to us.

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (i.e. To extend our products and services to you via our website). In this case, we may have to cancel a product or service you have with us, or otherwise prevent you from using our product or services. We will notify you in the event such circumstances arise

SG8 may collect your personal data using different methods including:

1. Direct interactions - You may provide your personal data by filling in forms or by corresponding with us. This includes personal data you provide when you create an account on our website; place bets, or wager funds, on a game, via our website; request marketing to be sent to you; enter a competition, promotion or survey; or provide feedback.

2. Automated technologies or interactions - As you interact with our website, we may automatically collect data about your equipment, browsing actions and patterns, which may include personal data. We collect such personal data by using cookies, server logs and other similar technologies. Please refer to our cookie section below for more information.

3. Third parties or publicly available sources - We may receive personal data about you from various third parties and public sources to supplement personal data we hold about you for the processing purposes of prevention or detection of crime, as well as responsible gambling.

In accordance with data protection laws, we will only process your personal data where we have a lawful basis for doing so. With respect to your personal data, these bases are:

(i) where it is necessary to provide services to you under the performance of the contract we have with you;

(ii) where we are required to do so in accordance with legal or regulatory obligations;

(iii) where you have given your consent; and

(iv) where it is in our legitimate interests to process your personal data provided that these interests do not prejudice your own rights, freedoms and interests.

All bets, gaming and account transactions are recorded on our back-end systems. We carry out routine monitoring of all transactions as they take place to assist us in improving our services provided to you, as well as to ensure compliance with our licensing and regulatory obligations.

We employ security measures to ensure the protection of your personal data from access by unauthorized persons, and the prevention of unlawful processing, accidental loss, destruction and damage. These safeguards vary based on the sensitivity of the information collected and stored. Protection of your personal data, including your registration details and any banking information you provide to us, is of utmost priority

However, do note that the transmission of Information via the internet is not entirely secure. Although we will ensure our utmost effort in protecting your Information, we cannot guarantee the security of any personal data that you disclose online. You accept the inherent security implications of using the internet and will not hold us responsible for any breach of security unless we have failed in our obligations under data protection legislation. For your own privacy protection, we encourage you not to include any sensitive information on any online communication channels with us (i.e Emails, Live chats, etc.).

We will hold your personal data for as long as you continue to use our products and services offered on SG8. We will not retain any personal data where it is not necessary for us to do so, but please be aware that we may retain personal data for extended durations given the circumstances whereby we are under a legal obligation to do so, or where we have reasonable belief that it is necessary to do so for business or legal reasons.

This Notice does not apply to any third-party websites, services or applications, regardless of whether they are accessible, downloadable, or otherwise distributed through the Website. You should always review their privacy practices carefully before providing personal information to such said third parties.

There may be instances whereby we would be required by law, court order or governmental authority to disclose certain personal data. Such situations whereby this would occur includes the administration of justice, or where we have to defend ourselves legally.


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